Dental Office Manager
About The Position
Sola Kids Dental is hiring an on-site Dental Office Manager in Los Angeles, California. The Office Manager runs the office’s day-to-day operations, leads the team, delivers a strong patient experience, and works toward office goals. The role works closely with clinical leads, remote support teams, and regional leadership, and reports to the Regional Manager. The office serves children, teens, and young adults, primarily families covered by Medi-Cal, and offers general dentistry, orthodontics, and specialty care. The schedule is weekdays plus Saturdays. Pay is $25–$35, depending on experience, with a quarterly performance bonus.
Requirements
- At least 2 years of experience leading a team in a dental office.
- Knowledge of Medi-Cal / Denti-Cal.
- Fluency in English and Spanish.
- Comfort using data to manage performance.
- Confidence having direct, respectful conversations.
Nice To Haves
- Pediatric or orthodontic office experience.
- Experience with a dental practice management system; Open Dental is a plus.
- Private insurance knowledge.
Responsibilities
- Staff the office each day and set a positive, high-energy tone.
- Clarify team roles and expectations and provide training as needed.
- Hire, coach, and develop team members with regional support.
- Recognize strong performance and address performance issues promptly.
- Be visible on the floor, welcome families, resolve patient concerns, and de-escalate difficult situations.
- Manage the schedule proactively to keep providers productive.
- Keep the office and systems ready for daily operations.
- Ensure the team follows clinical, documentation, HIPAA, OSHA, and safety standards.
- Track daily and weekly performance metrics, including production, new patients, orthodontic starts, and labor costs, and act on the results.
- Ensure patients leave with their next visit scheduled.
- Grow the office through patient engagement and community outreach.
- Follow Medi-Cal and private insurance requirements.
- Give timely feedback, complete reviews, and handle corrective action when needed.
- Give direct feedback to team members and providers when expectations are not met.
- Escalate clinical concerns to leadership.
Benefits
- Quarterly performance bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
