Dental Office Manager

Aspen Dental•Derry, NH

15d•$60,000 - $65,000

About The Position

At Aspen Dental, the Dental Office Manager—called an Operations Manager within the organization—leads office operations in support of the doctors, helping create lasting impressions and build trust and loyalty with patients. The role includes a ten-week training program focused on business and leadership knowledge to support success and growth within the organization. The position is full-time, with a listed salary of $60,000–$65,000 per year, monthly and quarterly incentive earnings, and a $500 sign-on bonus. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc. Benefits and conditions may vary by independently owned and operated location; limitations apply.

Requirements

At least one year of experience managing a team of direct reports.
High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on using data.
Ability to motivate and inspire others.

Nice To Haves

College degree preferred.

Responsibilities

Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Discuss treatment options provided by the clinical team with patients, verify insurance payment, and ensure collection while supporting high-quality care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
Prepare and lead daily team huddles to align expectations and optimize patient experience and business performance.
Perform additional tasks as required.