Dental Office Manager

Dental365•New York, NY
•$70,000 - $80,000•Onsite

About The Position

The Dental Office Manager oversees staff and practice operations while prioritizing high-level concierge patient care. The role maintains accurate patient health records, insurance information, and procedure coding; collaborates with the Regional Manager, non-clinical staff, and Executive Leadership; and develops employees through reviews, talent development, and leadership pipeline building. The manager presents patients with financial breakdowns based on providers’ treatment plans, manages the practice’s profit and loss and other business and financial data, and works toward financial objectives and operational efficiency. The position also supports the practice through direct reports, identifies and implements solutions, and tracks results. Operational duties include ordering supplies, reporting equipment and facility maintenance needs, implementing policy changes, and maintaining compliance with mandated regulations. This position is based at Dental365 - CitiDentalGroup, 240 Madison Ave, 12th floor, New York, NY 10016. The listed schedule is Monday through Thursday, 9:00 a.m. to 5:00 p.m., and Friday, 9:00 a.m. to 4:00 p.m. The posted New York salary range is $70,000–$80,000.

Requirements

  • At least two years of dental practice management experience, including experience with the listed responsibilities.
  • Strong dental treatment planning skills.
  • Experience managing a team and overseeing employees’ success in their respective practice roles.
  • Experience with relevant practice management software.
  • Proficiency in English and strong communication and interpersonal skills.

Responsibilities

  • Oversee staff while upholding a high level of concierge patient care.
  • Maintain accurate patient health records, insurance details, and procedure coding.
  • Collaborate regularly with the Regional Manager, non-clinical staff, and Executive Leadership.
  • Administer employee reviews, develop talent, and build a pipeline of future leaders.
  • Present financial breakdowns to patients in accordance with the provider’s treatment plan.
  • Manage profit and loss, analyze business and financial data, and pursue financial objectives and operational efficiency.
  • Provide ongoing insight into the practice, support it through direct reports, implement solutions, and track success.
  • Order supplies for the day-to-day needs of the office.
  • Report equipment and facility maintenance needs promptly.
  • Implement policy changes and maintain compliance with mandated regulations.

Benefits

  • Competitive compensation.
  • Flexible health and vision insurance plans.
  • 401(k) retirement plan with employer matching up to 6%.
  • Paid time off accruing up to three weeks, plus an annual self-care day.
  • Discounted in-house dental services for the employee and immediate family.
  • Additional perks and fringe benefits.
  • Benefits are available to full-time employees working 30 or more hours weekly; some benefits are also available to part-time employees.
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