Dental Office Manager

Aspen Dental Management•Galesburg, IL

12d

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors, helping create positive patient experiences and build trust and loyalty. The role includes an extensive ten-week training program focused on business and leadership knowledge to support success and career growth. The position is full-time, with a stated salary of $55,000–$60,000 per year plus monthly and quarterly incentive earnings.

Requirements

High school diploma or equivalent.
At least one year of experience managing a team of direct reports.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Demonstrated analytical thinking and an emphasis on leveraging data.
People-centric leadership that motivates and inspires others.

Nice To Haves

College degree is preferred.

Responsibilities

Provide superior patient service with compassion and care, in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, verify insurance payments, and support collections while ensuring high-quality care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Perform additional tasks as required.