Dental Office Manager

Aspen Dental • Pittsburgh, PA

18d • $50,000 - $55,000

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors and helps create lasting impressions and build trust and loyalty with patients. The position includes an extensive ten-week training program focused on business and leadership knowledge to support success and growth within the organization. The role is full-time, with a listed salary of $50,000–$55,000 per year plus monthly and quarterly incentive earnings.

Requirements

• At least one year of experience managing a team of direct reports.
• High school diploma or equivalent.
• Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
• Analytical thinking and a focus on leveraging data.
• Ability to motivate and inspire others.

Nice To Haves

• College degree.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Hire, develop, manage, and retain office staff.
• Consult with patients about treatment options provided by the clinical team, verify insurance payment, and manage collections while ensuring high quality of care.
• Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
• Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
• Perform additional tasks as required.

Benefits

• Paid time off.
• Health, dental, and vision benefits.
• 401(k) savings plan with match.
• Career development and growth opportunities.
• Free continuous learning through TAG U.
• Flexible scheduling.
• Training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED