Dental Office Manager
About The Position
The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors, helping create lasting impressions and build patient trust and loyalty. The role includes a ten-week training program covering business and leadership knowledge. The manager oversees staff and office performance, supports patients with treatment and financial matters, and helps achieve business goals. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
- Ability to think analytically and leverage data.
Nice To Haves
- At least one year of experience managing a team of direct reports.
- College degree.
- People-centric leadership style with the ability to motivate and inspire others.
Responsibilities
- Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
- Hire, develop, manage, and retain office staff.
- Consult with patients about treatment options provided by the clinical team, verify insurance payment, and manage collections while ensuring high-quality care.
- Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
- Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
- Perform additional tasks as required.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with company match.
- Career development and growth opportunities.
- Free continuous learning through TAG U.
- Competitive compensation with monthly and quarterly incentive earnings.
- Flexible scheduling.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
