Dental Office Manager

Dental Office • Northampton, MA

61d • Onsite

About The Position

Our private dental office is seeking an experienced and motivated Dental Office Manager to join our growing team. We take pride in providing exceptional patient care while fostering a positive, supportive workplace culture for our team. This is an excellent opportunity for a strong leader who enjoys improving operations, developing team members, and creating outstanding patient experiences. As our Dental Office Manager, you will oversee the day-to-day operations of the practice, support both administrative and clinical teams, and help ensure the practice runs efficiently and effectively. You will play a key role in staff leadership, patient satisfaction, financial performance, and overall practice growth. If you're an organized, results-driven professional with a passion for leadership and dental practice management, we'd love to hear from you.

Requirements

• Minimum of 3-5 years of experience in a dental office management or dental practice leadership role
• Proven success in managing daily operations within a dental practice
• Experience hiring, training, coaching, and developing team members
• Strong knowledge of dental insurance verification, claims submission, billing, collections, and accounts receivable
• Experience with dental practice management software and electronic health record systems
• Demonstrated ability to manage office budgets, productivity goals, and performance metrics
• Thorough understanding of HIPAA requirements, OSHA regulations, and dental compliance standards
• Proficiency with Microsoft Office and dental practice management systems

Nice To Haves

• A confident and motivating leader
• Highly organized and detail-oriented
• An excellent communicator with outstanding patient service skills
• Skilled at problem-solving and conflict resolution
• Comfortable analyzing reports and making data-driven decisions
• Able to thrive in a fast-paced, patient-focused environment
• Passionate about building positive team culture and supporting practice success

Responsibilities

• Oversee daily practice operations, including scheduling, patient flow, and office efficiency
• Lead, mentor, train, and support front office team members
• Manage staff performance, accountability, and ongoing development
• Ensure exceptional patient service and a welcoming office experience
• Monitor and improve key performance indicators, productivity metrics, and operational goals
• Oversee dental insurance verification, claims processing, billing, collections, and accounts receivable
• Analyze reports and financial data to make informed business decisions
• Collaborate with providers and team members to support practice growth and profitability
• Manage office budgets and help drive revenue while reducing outstanding balances
• Maintain compliance with HIPAA, OSHA, and all applicable dental industry regulations
• Troubleshoot operational challenges and implement effective solutions to improve efficiency

Benefits

• Competitive salary of $75,000-$85,000 annually DOE
• Performance-based bonus opportunities
• Medical, dental, vision, and life insurance
• Paid time off (PTO)
• Paid holidays
• 401(k) options
• Full-time, stable schedule
• Opportunity to make a meaningful impact within a growing practice

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed