Dental Office Manager

Aspen Dental•Fort Smith, AR

22d•$50,480 - $65,000

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors and helps create lasting impressions and build trust and loyalty with patients. The role includes a ten-week training program focused on business and leadership knowledge to support success and growth within the organization. The position is full-time, with a stated salary range of $50,480–$65,000 per year plus monthly and quarterly incentive earnings. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.

Requirements

At least one year of experience managing a team of direct reports.
High school diploma or equivalent.
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.
Ability to motivate and inspire others.

Nice To Haves

College degree preferred.

Responsibilities

Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, verify insurance payment, and manage collection while ensuring high quality of care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Complete additional tasks as required.