Dental Office Manager

Aspen Dental Management•Oak Park, MN

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors and helps create positive patient experiences that build trust and loyalty. The role provides an opportunity to positively affect patients’ lives and support the community. New hires participate in an extensive ten-week training program focused on business and leadership knowledge. The position is full-time, with a stated salary range of $60,000–$65,000 per year plus monthly and quarterly incentive earnings.

Requirements

At least one year of experience managing a team of direct reports.
High school diploma or equivalent.
Strong communication and interpersonal skills, including the ability to build rapport with patients of varied ages and backgrounds.
Demonstrated analytical thinking and an emphasis on leveraging data.

Nice To Haves

College degree.
People-centric leadership style that motivates and inspires others.

Responsibilities

Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, verify insurance payment, and manage collections while ensuring high-quality care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Perform additional tasks as required.