Dental Office Manager

Aspen Dental Management•Statesboro, GA

11d•$55,000 - $60,000

About The Position

The Dental Office Manager, called an Operations Manager at Aspen Dental, leads office operations in support of the doctors, helping create positive patient experiences and build trust and loyalty. The role participates in a ten-week training program focused on business and leadership knowledge to support success and growth within the organization. The manager provides patient service, leads and retains office staff, discusses treatment options and related insurance payments and collections, and oversees business performance and profitability. The position is full-time, with a stated salary of $55,000–$60,000 per year plus monthly and quarterly incentive earnings.

Requirements

High school diploma or equivalent.
At least one year of experience managing a team of direct reports.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Demonstrated analytical thinking and an emphasis on leveraging data.

Nice To Haves

College degree preferred.
People-centric leadership that motivates and inspires others.

Responsibilities

Provide patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients on treatment options provided by the clinical team, verifying insurance payment and collection while ensuring high quality of care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Perform additional tasks as required.