Dental Office Manager

Aspen Dental Management•Spartanburg, SC

12d•$55,000 - $60,000

About The Position

At Aspen Dental, the Dental Office Manager, called an Operations Manager within the organization, leads office operations in support of the doctors to create lasting impressions and build trust and loyalty with patients. The role provides an opportunity to positively affect patients’ lives and contribute to communities. New hires participate in an extensive ten-week training program covering business and leadership knowledge to support success and growth within the organization. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc. Role details and benefits may vary by independently owned and operated location; limitations apply.

Requirements

High school diploma or equivalent.
At least one year of experience managing a team of direct reports.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Demonstrated analytical thinking and an emphasis on leveraging data.
A people-centric leadership approach that motivates and inspires others.

Nice To Haves

College degree preferred.

Responsibilities

Provide superior patient service with compassion and care, in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, and verify insurance payment and collection while ensuring high quality of care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and create strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Complete additional tasks as required.