Dental Office Manager

Affordable Dentures & Implants•Huntsville, AL

17d

About The Position

The Dental Office Manager oversees the daily operations of the Affordable Dentures & Implants dental office in Huntsville, Alabama. The role is responsible for efficient practice management while supporting the doctor and team in delivering exceptional patient care. It provides leadership, drives operational performance, supports team development, and promotes an outstanding patient experience. The manager ensures office systems, procedures, and protocols are established and consistently followed; oversees front- and back-office operations; manages schedules and staff performance; and supports practice goals. The position also works with the doctor and patients to coordinate treatment plans, address barriers to treatment acceptance, explain insurance benefits and payment options, and help drive revenue and production growth. Other duties may be assigned to support the practice.

Requirements

High school diploma or equivalent.
Strong interpersonal, leadership, management, and relationship-building skills.
Excellent written and verbal communication skills.
Strong computer skills and ability to learn and adapt to new software and technology.
Strong marketing skills and ability to support patient acquisition, retention, and practice growth.
Competitive, goal-oriented mindset and an entrepreneurial approach to business development.
Demonstrated ability to support treatment plan acceptance, communicate financial options effectively, and improve case acceptance rates.

Nice To Haves

Familiarity with dental office procedures and terminology.
Proven ability to drive production growth, meet revenue targets, and improve overall office performance.

Responsibilities

Establish and ensure consistent adherence to essential office systems, procedures, and protocols.
Support dental team development and foster positive working relationships with the doctor and team members.
Manage schedules to meet daily production and patient care goals.
Motivate team members, identify improvement opportunities, and implement strategies to improve practice performance and operational efficiency.
Oversee front- and back-office operations, employee and patient relations, staff performance management, scheduling, and achievement of practice goals.
Drive revenue growth by managing patient scheduling, staff productivity, treatment plan coordination, and other key operational metrics.
Partner with the doctor and patients to support completion of prescribed treatment plans.
Identify and address barriers to treatment acceptance, and communicate clinical questions to the doctor.
Help patients understand insurance benefits and affordable payment options, including third-party patient financing.
Promote a welcoming, professional environment focused on patient satisfaction, clear communication, and quality service.
Perform other duties as assigned to support the success of the dental practice.