Dental Office Manager

Aspen Dental Management•Macon, GA

14d•$53,000 - $60,000

About The Position

At Aspen Dental, the Dental Office Manager—called an Operations Manager internally—leads office operations in support of the doctors, helping create lasting impressions and build trust and loyalty with patients. The role includes a ten-week training program in business and leadership knowledge designed to support success and growth within the organization. The position is full-time, with a stated salary range of $53,000–$60,000 per year plus monthly and quarterly incentive earnings. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc. Benefits and conditions may vary by independently owned and operated location.

Requirements

At least one year of experience managing a team of direct reports.
High school diploma or equivalent.
People-centric leadership that motivates and inspires others.
Strong communication and interpersonal skills, including the ability to build rapport with patients of different ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.

Nice To Haves

College degree preferred.

Responsibilities

Provide superior patient service with compassion and care, following patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients about treatment options provided by the clinical team, verify insurance payment, and manage collections while ensuring high-quality care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Perform additional tasks as required.