Dental Office Manager
About The Position
The Dental Office Manager oversees the daily operations of the dental practice, supports the dentist and team, and helps ensure an exceptional patient experience. The role provides leadership, promotes team development, and implements systems and processes that support quality patient care, operational efficiency, and practice growth. The manager leads practice operations, scheduling, team performance, treatment-plan coordination, financial and operational performance, patient relations, and marketing support. They help patients understand insurance benefits and payment options, including third-party financing, and work with the dentist and team to address barriers to treatment acceptance. The manager also identifies opportunities to improve office systems, patient satisfaction, team effectiveness, and overall practice performance, and performs other duties as assigned. This position is located at Affordable Dentures & Implants, 4315 Commerce Dr., Suite 210, Lafayette, IN 47905. The stated salary is $65,000 per year.
Requirements
- High school diploma or equivalent required.
- Strong leadership, interpersonal, and relationship-building skills.
- Excellent written and verbal communication skills.
- Strong organizational, time-management, and problem-solving abilities.
- Proficiency with computers and ability to learn new software and technology.
- Strong business acumen, including ability to understand performance metrics and identify growth opportunities.
- Ability to motivate team members, manage competing priorities, and maintain a professional, patient-focused environment.
- Results-oriented mindset with an entrepreneurial approach to achieving goals.
Nice To Haves
- Familiarity with dental office procedures, terminology, insurance processes, and treatment coordination.
- Marketing knowledge and ability to support patient acquisition, retention, and practice development.
- Proven success in treatment-planning case acceptance and closing rates that increase production growth.
Responsibilities
- Oversee daily dental office operations and ensure effective systems, workflows, and protocols are in place.
- Lead, motivate, and support the dental team; foster collaboration, a positive work environment, and professional growth.
- Manage patient scheduling and team workflows to optimize provider productivity, efficient operations, and practice goals.
- Build relationships with the dentist, team members, and patients; address concerns professionally and promote a patient-centered office culture.
- Monitor team performance, provide feedback, support accountability, and implement performance-improvement strategies.
- Monitor key performance indicators, improve operational efficiency, and identify opportunities to increase productivity, revenue, and practice growth.
- Partner with the dentist and patients to support completion of prescribed treatment plans; address barriers to treatment acceptance and communicate clinical questions to the dentist.
- Help patients understand insurance benefits, treatment estimates, and payment arrangements, including third-party patient financing.
- Support patient relationships, retention, marketing initiatives, practice visibility, and growth.
- Identify opportunities to improve office systems, patient satisfaction, team effectiveness, and overall practice performance.
- Perform other duties as assigned to support the needs and goals of the practice.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
