Dental Office Manager

Diamond Braces Orthodontist: Braces & Invisalign • New York, NY

14d • $65,000 • Onsite

About The Position

Diamond Braces is seeking a motivated Office Manager to lead the day-to-day operations of a busy orthodontic practice, develop team members, and deliver an exceptional patient experience. The role includes managing schedules and patient flow, driving office performance, monitoring payroll hours and expenses, and partnering with doctors and support teams. The organization offers established systems and operational support, leadership training, professional development, and opportunities to advance from Office Manager to Regional Leadership and beyond.

Requirements

• Management or leadership experience.
• Comfort coaching team members and holding them accountable.
• Ability to thrive in a fast-paced, customer-focused environment.
• Strong organizational, problem-solving, and adaptability skills.
• Strong communication and conflict-resolution skills.
• Ownership of outcomes and ability to lead by example.
• Interest in long-term career growth.

Nice To Haves

• Dental or healthcare management experience.

Responsibilities

• Lead, coach, and develop office team members.
• Manage daily schedules, patient flow, and office operations.
• Drive office productivity, performance, and key business metrics.
• Provide direction, accountability, and support to team members.
• Monitor payroll hours and office expenses.
• Resolve patient concerns with professionalism and empathy.
• Partner with doctors and support teams to ensure exceptional patient experiences.
• Maintain efficient, organized, and high-performing office operations.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Discounted orthodontic treatment for the employee and family.
• Ongoing leadership training and professional development.
• Performance-based bonus opportunities.
• Career growth opportunities, including a path from Office Manager to Regional Leadership and beyond.
• Established systems and operational support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed