Dental Office Manager

Aspen Dental Management•Elyria, OH

11d•$50,000 - $62,000

About The Position

At Aspen Dental, the Dental Office Manager (called an Operations Manager within the organization) leads office operations in support of the doctors, helping create lasting impressions and build patient trust and loyalty. The role includes a ten-week training program focused on business and leadership knowledge to support success and career growth. The position is full-time and pays $50,000–$62,000 per year, plus monthly and quarterly incentive earnings. Scheduling is described as flexible.

Requirements

At least one year of experience managing a team of direct reports is preferred.
High school diploma or equivalent; a college degree is preferred.
People-centric leadership that motivates and inspires others.
Strong communication and interpersonal skills, including the ability to build rapport with patients of all ages and backgrounds.
Analytical thinking and an emphasis on leveraging data.

Nice To Haves

College degree.
At least one year of experience managing a team of direct reports.

Responsibilities

Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Hire, develop, manage, and retain office staff.
Consult with patients on treatment options provided by the clinical team, verify insurance payment, and manage collections while ensuring high-quality care.
Review monthly business results, manage profit and loss, align the sales plan with business goals, and develop strategies to increase profitability.
Prepare and lead daily team huddles to set expectations and optimize patient experience and business performance.
Complete additional tasks as required.