Dental Office Manager/Front Desk
About The Position
We are seeking an Office Manager for our thriving family-owned general practice. In the beginning, you will wear many hats. As the schedule becomes busier, additional team members will be hired and you will have the opportunity to help build, train, and manage the team beneath you. The ideal candidate is organized, proactive, personable, and comfortable working independently. You should understand that growing a new dental practice requires energy, follow-through, and a willingness to jump in wherever needed. You will need to help close cases and fill the schedule. Your Initial Priorities Building & Maintaining a Full Schedule Answer incoming calls and convert inquiries into appointments Schedule new and existing patients efficiently Confirm appointments and minimize cancellations and no-shows Follow up with unscheduled treatment and overdue patients Maintain an organized, productive schedule Help the doctor to close treatment plans Help create an excellent experience for every new patient Take an active role in growing the patient base and keeping the office busy As we grow your role will gradually transition from doing everything yourself to overseeing the people doing it , with responsibilities that may include: Helping recruit and train new administrative team members Establishing front-office systems and procedures Delegating responsibilities as the team expands Monitoring scheduling, collections, billing, and insurance performance Creating accountability within the front office Working closely with the doctor/owner to help the practice reach its goals Taking increasing responsibility for the overall day-to-day management of the practice Who We're Looking For We are looking for someone who can say: “Give me the office, and I’ll help you build it.” You should be someone who takes initiative rather than waiting to be told what to do. You notice an empty schedule and work to fill it. You see an unpaid claim and follow it through until it is resolved. You recognize when a system isn't working and help create a better one. Previous dental front desk, dental billing, insurance, or office management experience is strongly preferred. Why This Opportunity Is Different For the right person, this can grow from a hands-on front desk/management position into a true Dental Office Manager leadership role as the practice expands. If you are experienced in dental administration, enjoy building something new, and want a position where your contribution will genuinely make a difference, we'd love to hear from you.
Requirements
- Previous dental front desk experience
- Previous dental billing experience
- Previous dental insurance experience
- Previous dental office management experience
- Able to answer incoming calls and convert inquiries into appointments
- Schedule new and existing patients efficiently
- Confirm appointments and minimize cancellations and no-shows
- Follow up with unscheduled treatment and overdue patients
- Maintain an organized, productive schedule
- Help the doctor to close treatment plans
- Help create an excellent experience for every new patient
- Take an active role in growing the patient base and keeping the office busy
Nice To Haves
- Organized
- Proactive
- Personable
- Comfortable working independently
- Willingness to jump in wherever needed
- Energy
- Follow-through
Responsibilities
- Answer incoming calls and convert inquiries into appointments
- Schedule new and existing patients efficiently
- Confirm appointments and minimize cancellations and no-shows
- Follow up with unscheduled treatment and overdue patients
- Maintain an organized, productive schedule
- Help the doctor to close treatment plans
- Help create an excellent experience for every new patient
- Take an active role in growing the patient base and keeping the office busy
- Help recruit and train new administrative team members
- Establish front-office systems and procedures
- Delegate responsibilities as the team expands
- Monitor scheduling, collections, billing, and insurance performance
- Create accountability within the front office
- Take increasing responsibility for the overall day-to-day management of the practice
Benefits
- In house dental
- PTO
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
