Dental Office Manager/Front Desk
About The Position
We are seeking an Office Manager for our thriving family-owned general practice. In the beginning, you will wear many hats. As the schedule becomes busier, additional team members will be hired and you will have the opportunity to help build, train, and manage the team beneath you. The ideal candidate is organized, proactive, personable, and comfortable working independently. You should understand that growing a new dental practice requires energy, follow-through, and a willingness to jump in wherever needed. You will need to help close cases and fill the schedule. For the right person, this can grow from a hands-on front desk/management position into a true Dental Office Manager leadership role as the practice expands. If you are experienced in dental administration, enjoy building something new, and want a position where your contribution will genuinely make a difference, we'd love to hear from you.
Requirements
- Previous dental front desk, dental billing, insurance, or office management experience is strongly preferred.
- Able to answer incoming calls and convert inquiries into appointments
- Schedule new and existing patients efficiently
- Confirm appointments and minimize cancellations and no-shows
- Follow up with unscheduled treatment and overdue patients
- Maintain an organized, productive schedule
- Help the doctor to close treatment plans
- Help create an excellent experience for every new patient
- Take an active role in growing the patient base and keeping the office busy
Nice To Haves
- Organized, proactive, personable, and comfortable working independently
- Understand that growing a new dental practice requires energy, follow-through, and a willingness to jump in wherever needed
- Takes initiative rather than waiting to be told what to do
- Notices an empty schedule and works to fill it
- Sees an unpaid claim and follows it through until it is resolved
- Recognizes when a system isn't working and helps create a better one
Responsibilities
- Answer incoming calls and convert inquiries into appointments
- Schedule new and existing patients efficiently
- Confirm appointments and minimize cancellations and no-shows
- Follow up with unscheduled treatment and overdue patients
- Maintain an organized, productive schedule
- Help the doctor to close treatment plans
- Help create an excellent experience for every new patient
- Take an active role in growing the patient base and keeping the office busy
- Help recruit and train new administrative team members
- Establishing front-office systems and procedures
- Delegating responsibilities as the team expands
- Monitoring scheduling, collections, billing, and insurance performance
- Creating accountability within the front office
- Working closely with the doctor/owner to help the practice reach its goals
- Taking increasing responsibility for the overall day-to-day management of the practice
Benefits
- In house dental
- PTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
