Dental Front Desk Team Member

Mary Elizabeth Starnes Huffman DDS•Morganton, NC

About The Position

Foothills Dental for Children is seeking an experienced, driven, self-motivated Front Office Team Member for its pediatric dental practice. The practice emphasizes an enhanced, customized patient experience and patient-first care. This fast-paced role calls for critical thinking, problem-solving, and the ability to multitask with grace. The team member will support dental scheduling, insurance processing and verification, treatment and financial coordination, payment collection and posting, and accounts receivable. The practice uses Dentrix Ascend and Weave and is committed to ongoing professional growth and continuing education. It seeks a team member interested in growing and progressing with the team.

Requirements

  • Experience in dental scheduling and insurance verification.
  • Dental office experience.
  • Experience collecting and posting payments and handling accounts receivable.
  • Coachable, with a positive, warm attitude and excellent communication skills.
  • Organized, detail-oriented, and able to problem-solve.
  • Able to multitask effectively in a fast-paced office.
  • At least 1 year of experience; the posting states 1–2 years.

Nice To Haves

  • Knowledge of pediatric dentistry.
  • Interest in professional growth and continuing education.

Responsibilities

  • Schedule dental appointments effectively.
  • Process and verify dental insurance.
  • Coordinate treatment and patient finances.
  • Collect and post payments.
  • Support accounts receivable.
  • Provide excellent customer service and contribute to a positive patient experience.

Benefits

  • Ongoing professional growth and continuing education.
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