Dental Front Desk Coordinator

Star Dental Partners • Mooresville, NC

2d • Onsite

About The Position

Fairview Family & Cosmetic Dentistry is seeking a friendly, organized, and patient-focused Dental Front Desk Coordinator for its established practice in Mooresville, North Carolina. The coordinator serves as a first point of contact for patients in person and by phone, helping create a positive patient experience and keep the practice running smoothly. The role involves administrative, scheduling, claims, and patient follow-up duties in a collaborative dental office environment.

This is a part-time position scheduled Mondays and Fridays from 6:30 a.m. to 2:00 p.m., with no lunch break. The practice describes its environment as welcoming, supportive, collaborative, and patient-centered, with opportunities for career growth and development.

Requirements

• High school diploma or equivalent.
• At least 1 year of dental front office experience.
• Experience scheduling patients, verifying insurance, and managing dental practice workflows.
• Strong computer skills and ability to learn new software and technology platforms quickly.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and stay organized in a busy office setting.
• Strong customer service skills and commitment to a positive patient experience.
• Professional demeanor and positive, can-do attitude.
• Strong attention to detail and ability to maintain accuracy with patient information, scheduling, and administrative tasks.
• Team-oriented mindset and ability to collaborate with doctors, clinical staff, and fellow team members.

Responsibilities

• Manage administrative duties.
• Account for patients and help maintain patient relationships.
• Organize and assist with claims.
• Answer incoming calls, including calls from new patients and calls concerning emergencies.
• Schedule appointments.
• Request records.
• Follow up with patients.
• Manage unscheduled and treatment-pending lists to support patient follow-through and meet scheduling goals.

Benefits

• Pay rate based on experience and skills.
• Part-time schedule of two days per week to support work-life balance.
• Monthly employee incentive program with an opportunity to earn additional compensation.
• 401(k).
• Supportive, collaborative team atmosphere.
• Welcoming and friendly work environment.
• Opportunity for career growth, development, and support.
• Employee Assistance Program for employees and their household members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED