Dental Front Desk Coordinator

Dental365•Toledo, OH

2d•$20 - $23•Onsite

About The Position

Dental365 is hiring a Dental Front Desk Coordinator for Jon Frankel Dentistry in Toledo, Ohio. The coordinator is a key part of the patient experience, providing welcoming, concierge-style service and helping the practice run smoothly. Duties include greeting patients, handling calls and messages, managing appointments and records, collecting co-payments, verifying insurance eligibility, and assisting with office tasks as directed by the Practice Manager. The practice describes its environment as modern, supportive, and focused on patient care without production quotas. The hiring schedule is Monday and Tuesday from 1:00 p.m. to 8:00 p.m., Wednesday and Thursday from 7:30 a.m. to 5:00 p.m., and Friday from 7:30 a.m. to 2:30 p.m. The listed salary range is $20–$23 per hour. Benefits are available according to employment status; the posting states that all benefits are available to full-time employees working 30 or more hours weekly, with some benefits also available to part-time employees.

Requirements

Prior dental experience is required.
Provide a resume showing a consistent and stable employment history.
Strong organizational skills to manage multiple tasks efficiently.
Flexibility to adapt to varying schedules as required.
Strong interpersonal communication skills.

Responsibilities

Warmly greet and welcome patients, providing a high level of concierge care.
Answer phones promptly and respond to messages.
Manage schedules by entering and confirming patient appointments.
Enter new patient records and update ledgers accurately using Denticon.
Collect co-payments and verify PPO/FFS insurance eligibility.
Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
Assist with office duties as directed by the Practice Manager.