Dental Front Desk Coordinator

Dental365 • Plymouth, MA

2d • Onsite

About The Position

Dental365 is hiring a Dental Front Desk Coordinator for The Dental Group at The Pinehills in Plymouth, Massachusetts. Front Desk Coordinators help shape the patient experience by providing welcoming, concierge-level service and supporting the smooth operation of the practice. The practice emphasizes patient care, a supportive team culture, and a modern environment with cutting-edge technology.

The schedule is Monday 7:00 a.m.–5:00 p.m., Tuesday through Thursday 9:00 a.m.–5:00 p.m., Friday 7:00 a.m.–2:30 p.m., and Saturday 8:00 a.m.–12:00 p.m. once per month seasonally. The listed salary range is $24–$28 per hour and may vary based on experience and job responsibilities. Benefits availability varies by employment status; the posting states that all benefits are available to full-time employees working 30 or more hours weekly, with some benefits also available to part-time employees.

Requirements

• At least 2 years of prior dental front desk experience.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills and the ability to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients, providing a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and update ledgers accurately using Denticon.
• Collect co-payments and verify PPO and fee-for-service insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to the appropriate departments when needed.
• Assist with various office duties as directed by the Practice Manager.

Benefits

• Competitive compensation.
• Flexible health and vision insurance plans.
• 401(k) retirement plan with employer matching.
• Paid time off accruing up to 3 weeks, plus an annual self-care day.
• Heavily discounted in-house dental services for the employee and immediate family.
• Additional benefits and ongoing perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed