Dental Front Desk Coordinator

Dental365 • Toledo, OH

5d • Onsite

About The Position

Dental365 is hiring a Dental Front Desk Coordinator for Jon Frankel Dentistry in Toledo, Ohio. The coordinator helps shape the patient experience by providing welcoming, attentive service and supporting the smooth operation of the dental practice. The role includes patient reception, appointment scheduling, record maintenance, payment collection, insurance eligibility verification, and assistance with office duties.

The listed schedule is Monday and Tuesday from 1:00 p.m. to 8:00 p.m., Wednesday and Thursday from 7:30 a.m. to 5:00 p.m., and Friday from 7:30 a.m. to 2:30 p.m. The salary range is $20–$23 per hour. Benefits vary by employment status; all listed benefits are available to employees working at least 30 hours weekly, and some benefits are available to part-time employees.

Dental365 describes its practice environment as modern and designed for patient comfort, with a supportive culture that emphasizes health over sales and does not impose production quotas. The company states that it is an equal opportunity employer and values a workplace where differences are respected.

Requirements

• Prior dental experience is required.
• A resume demonstrating a consistent and stable employment history.
• Exceptional organizational skills and the ability to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients, providing a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and accurately update ledgers using Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to the appropriate departments when needed.
• Assist with office duties as directed by the Practice Manager.

Benefits

• Competitive compensation.
• Flexible health and vision insurance plans.
• 401(k) retirement plan with employer matching.
• Paid time off accruing up to three weeks, plus an annual self-care day.
• Heavily discounted in-house dental services for employees and their immediate family.
• Additional fringe benefits and ongoing perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed