Dental Front Desk Coordinator

Dental365 • Henrico, Virginia, United States, VA

7d • $19 - $22 • Onsite

About The Position

Seven Pines Dental Group is hiring a Dental Front Desk Coordinator to help shape the patient experience and uphold the practice’s standard of care. The role is based at 4501 S Laburnum Ave Ste 540, Henrico, VA 23231. The listed schedule is Monday through Thursday, 7:30 a.m.–5:00 p.m., and Friday, 7:30 a.m.–12:00 p.m.

The coordinator welcomes patients, manages phone and appointment communications, maintains patient records and ledgers in Denticon, verifies PPO/FFS insurance eligibility, and collects co-payments. The role also responds to billing and financial inquiries and assists with other office duties as directed by the Practice Manager. The listed pay range is $19–$22 per hour.

Requirements

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients, providing a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and update ledgers accurately using Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct them to appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Benefits

• Flexible health and vision insurance plans.
• 401(k) retirement plan with employer matching.
• Paid time off accruing up to three weeks, plus an annual self-care day.
• Heavily discounted in-house dental services for the employee and immediate family.
• Additional benefits and ongoing perks for team members.
• Benefits are available at full-time employment (30+ hours weekly); some benefits are also available to part-time employees.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed