Dental Front Desk Associate

Pearl Smile Dental•Rhome, TX

About The Position

Front Desk Associates support patients by making their visits comfortable, informative, and carefree, while helping ensure they leave with a smile. The role is an opportunity to grow and develop a career alongside the evolution of modern healthcare. Associates welcome patients, manage phone lines and check-in/check-out, build patient relationships, present treatment plans, communicate financial arrangements, manage appointment schedules, handle insurance verification and billing, assist the office manager, perform administrative and clerical tasks, and organize and clean daily.

Requirements

  • High school diploma or equivalent.
  • At least 6 months of dental front office experience.
  • Experience with digital practice software, specifically Dentrix.
  • Familiarity with general dental terminology.
  • Flexibility to work every Saturday from 8 a.m. to 3 p.m.

Responsibilities

  • Welcome patients warmly and pleasantly.
  • Maintain multiple phone lines and check patients in and out.
  • Create a lasting impression and build patient relationships.
  • Create and present treatment plans.
  • Handle and communicate patient financial arrangements.
  • Maintain and fill the appointment schedule.
  • Handle insurance verification and billing.
  • Assist the office manager.
  • Perform administrative, filing, and clerical duties.
  • Organize and clean daily.

Benefits

  • Paid national holidays.
  • Paid vacation after one year of employment.
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