Dental Front Desk Assistant

Friendly Dental Group • Matthews, NC

1d • $19 - $23 • Onsite

About The Position

An established general dentistry group in Charlotte, North Carolina is seeking a friendly and dependable Dental Front Desk Assistant to support front office operations and help provide an excellent patient experience. This is an in-person role with daytime, 8-hour shifts, Monday through Friday. Pay is $19–$23 per hour, based on experience.

Requirements

• At least 1 year of dental front desk experience.
• Experience with scheduling, patient check-in/check-out, and front desk workflow.
• Strong communication, customer service, and multitasking skills.
• A positive, professional, and team-oriented attitude.

Nice To Haves

• Knowledge of dental insurance, billing, and patient accounts.

Responsibilities

• Welcome and assist patients in a friendly, professional manner.
• Answer phone calls, respond to messages, and schedule appointments.
• Support patient check-in and check-out.
• Maintain accurate patient records and update systems as needed.
• Assist with insurance verification, billing, collections, and account follow-up.
• Keep the front desk clean, organized, and welcoming.
• Deliver excellent customer service and promptly resolve patient inquiries.
• Work closely with the clinical and administrative team to support patient care.

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training and development
• Vision insurance
• Paid holidays
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed