About The Position

Bupa Dental Cleveland is hiring for permanent part-time and permanent full-time opportunities. The role combines clinical dental assisting and reception duties, providing a high-quality front-office experience while supporting clinical care and the smooth operation of the practice. Reception responsibilities include overseeing patient appointments, billing, payments, and records. The role also supports patient education in dental health. The practice is conveniently located, with free parking and cafés nearby. Bupa describes itself as a global healthcare leader investing in clinics, systems, and connected healthcare services. It emphasizes purposeful work, employee development, and an inclusive workplace. Successful candidates must obtain a Working with Children Check permit as part of mandatory background screening.

Requirements

  • A Working with Children Check permit is required for successful candidates as part of mandatory background screening.

Responsibilities

  • Provide chair-side assistance to dental professionals during treatment, including using suction, passing instruments and materials, mixing, assisting with X-ray procedures, and applying knowledge of instrumentation.
  • Clean and prepare treatment rooms, dental instruments, and equipment in accordance with infection control standards and BDC procedures.
  • Follow service quality standards and work health and safety policies and procedures to support safe, high-quality services and workplaces.
  • Manage appointment schedules, including booking, cancelling, rebooking, and confirming appointments as required.
  • Provide a high-quality front-office experience, including overseeing patient appointments, billing, payments, and records.
  • Support clinical care delivery and promote patient education in dental health.
  • Contribute to the smooth and professional operation of the practice.

Benefits

  • Access to continuous learning and development programs and internal career pathways.
  • Discounts on Bupa products, including health insurance.
  • Partnership discounts on products and services, including Apple, Samsung, JB Hi-Fi, gym, and spa discounts.
  • Career development initiatives and support for employee health, wellbeing, and futures.
  • Free parking at the practice.
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