Dental Receptionist

Diamond Braces Orthodontist: Braces & Invisalign • Town of Oyster Bay, NY

6h • $19 - $23 • Onsite

About The Position

This is not a traditional front desk position. As a Sales Specialist at Diamond Braces, you will be one of the first people our patients meet and a key part of helping them confidently move forward with orthodontic treatment. You’ll combine customer service, relationship building, and consultative sales to create an exceptional patient experience while helping drive office growth. Diamond Braces is one of the fastest-growing orthodontic organizations in the country. We don’t just straighten teeth. We help transform smiles and lives by providing affordable orthodontic care and an exceptional patient experience. Our team is built around energy, accountability, growth, and creating an environment where both patients and employees can succeed. This is an opportunity to do more than answer phones or sit behind a front desk. You’ll be developing real sales skills, helping patients make important decisions about their care, contributing directly to office growth, and building experience that can lead to future leadership opportunities within Diamond Braces.

Requirements

• Strong communication skills, confidence, adaptability, and the desire to succeed.
• Strong communicator who enjoys connecting with people
• Comfortable discussing pricing and financial decisions
• Motivated by goals, results, and bonus opportunities
• Confident handling objections and turning hesitation into action
• Positive and resilient when faced with rejection
• Adaptable and comfortable in a fast-paced environment
• Organized, accountable, and team-oriented
• Experienced in sales, retail, hospitality, fitness, customer service, or another customer-facing environment
• Interested in building a long-term career and growing into leadership

Nice To Haves

• No dental experience? No problem. If you have strong communication skills, confidence, adaptability, and the desire to succeed, we’ll teach you the orthodontic side of the business.

Responsibilities

• Build Trust: Create an immediate connection with patients and understand their needs through active listening.
• Lead Consultations: Explain treatment benefits clearly and tailor the conversation to each patient.
• Present Financial Options: Discuss pricing and payment options confidently and transparently.
• Handle Objections: Address concerns with empathy, emotional intelligence, and problem-solving skills.
• Close the Consultation: Help patients feel confident moving forward with treatment.
• Create an Amazing Experience: Bring positive energy and professionalism to every patient interaction.
• Support Office Flow: Help maintain organized scheduling and adapt quickly in a fast-paced environment.
• Collaborate With the Team: Work closely with doctors, clinical teams, and office leadership to deliver a seamless patient experience.

Benefits

• Starting pay of $19–$23/hour
• Performance-based bonus potential
• Full health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Comprehensive sales and orthodontic training
• Opportunities for professional development
• A clear path to leadership and internal promotion
• The opportunity to build valuable sales, communication, and relationship-building skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed