Dental Receptionist

ECHO Community Health Center, Inc.•Evansville, IN

12d•Onsite

About The Position

ECHO Community Healthcare is seeking a part-time Dental Receptionist to provide front desk coverage at its dental clinic at 315 Mulberry Street. ECHO is a Federally Qualified Healthcare Center serving insured, uninsured, under-insured, and homeless community members. It employs more than 150 team members and provides clinical and community outreach services at six full-time clinics. The Dental Receptionist is the first point of contact for dental patients. The role involves registering patients, collecting information, scheduling and changing appointments, making reminder calls, entering information into a computer, processing patients for the next step, and balancing cash drawers daily. The receptionist uses a welcoming, consumer-friendly approach, coordinates with other staff to complete paperwork and reduce wait times, and handles incoming and outgoing calls. The role accesses Electronic Patient Health Information (EPHI) to view, create, or modify information. The schedule is Wednesdays from 8 a.m. to 5 p.m. and Thursdays from 10 a.m. to 7 p.m. The position does not require weekends or holidays. The posting lists 13 paid holidays and says benefits are available from day one. The benefits package includes medical, dental, and vision coverage; paid time off; basic and optional life insurance; an employee assistance program; and a 403(b) plan with a 50% employer match.

Requirements

High school diploma or GED.
Proficient computer skills, including Microsoft Office applications.
Ability to work in a fast-paced environment and multitask.
Ability to file with a high degree of accuracy.
Ability to deliver excellent customer service.

Nice To Haves

One year of Dentrix experience.
Spanish language skills; preferred but not necessary.

Responsibilities

Serve as the first point of contact and register dental patients.
Obtain patient information using a form outline.
Schedule and change patient appointments and call patients with appointment reminders.
Enter data into the computer and process patients for the next step.
Balance cash drawers daily.
Greet patients using consumer-friendly approaches and help them feel comfortable while waiting for care.
Coordinate with other staff to welcome clients and complete necessary paperwork to reduce wait time.
Answer incoming calls and make outgoing calls.
Access EPHI to view, create, or modify information.