Dental Assistant II - Outpatient Medical Center (OMC)

Denver Health and Hospital Authority•Denver, CO

2d•Onsite

About The Position

The Dental Assistant II works under direct supervision to provide sub-professional dental assistance in the care and treatment of dental patients. The role requires strong knowledge of dental procedures and the ability to anticipate and adapt to clinic schedule changes. The assistant supports preventative, comprehensive, specialty, and advanced dental procedures; helps maintain the clinic environment; manages daily schedules; and performs clinical support functions. The role may require travel to any Denver Health dental clinic to provide assistance as needed. At the clinic level, the Dental Assistant II maintains equipment, materials, supplies, rooms, and other areas of the care environment, reviews schedules and communicates adjustments to support patient flow, develops time-management and office-flow skills, and supports front-office staff and leadership. At the chairside level, the assistant prepares for treatments, answers questions during the consent process, completes rooming tasks, assists providers, obtains diagnostic materials and quality radiographs, maintains patient records and operatory conditions, and follows infection-control and regulatory guidelines. The role also supports recall and preventive exams and communicates patient status and next steps during handoffs. At the employee level, the assistant promotes teamwork and courteous, respectful relationships with colleagues, providers, patients, and visitors. The position is a regular day-shift role. Applicants for safety-sensitive positions must pass a pre-employment drug test after a conditional offer. Applicants will be considered until the position is filled.

Requirements

One to three years of experience providing chairside assistance to dental providers in the examination and treatment of patients.
Current Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
Certified Dental Assistant (CDA) credential from the Dental Assisting National Board (DANB).
Knowledge of dental materials, including composites, amalgam, impression materials, and Iso-dry.
Knowledge of patient-record maintenance procedures.
Knowledge of OSHA, CDC, ADA, and Joint Commission safety guidelines.
Skill in placing and positioning suction tubes and isolation devices in patients.
Excellent customer-service and communication skills.
Ability to follow dentists’ instructions and work with the front office to schedule patients.
A calming, positive, and supportive chairside manner.

Responsibilities

Maintain the environment of care, including equipment, dental materials, supplies, and treatment rooms; complete assigned champion duties and help set up and break down rooms.
Review daily schedules, identify team needs, monitor schedule changes, and communicate adjustments to support patient flow.
Develop time-management and office-flow skills and support front-office staff and leadership.
Demonstrate knowledge of dental procedures and prepare for treatment, including retrieving appropriate charting notes.
Review and answer questions during the consent process.
Communicate effectively with patients and providers, with attention to time management.
Complete rooming questions and provide chairside assistance to providers.
Acquire quality diagnostic and radiographic images with appropriate visibility and contrast.
Handle dental instruments appropriately and sterilize equipment.
Use proper asepsis and infection-control techniques in operatories and follow OSHA, Joint Commission, EPA, and HIPAA regulations and guidelines.
Provide age-appropriate care and understand individual patient needs.
Assist with recall and preventive examinations.
Hand off patients appropriately to the Patient Access Specialist and communicate next steps and patient status.
Maintain the dental operatory and be attentive to the needs of providers and teammates.
Demonstrate teamwork and maintain courteous, dignified, empathetic, and respectful interactions with employees, physicians, patients, and visitors.
Travel to Denver Health dental clinics as needed to provide dental assistance.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
Fully paid parental leave for up to six weeks.
Immediate retirement-plan eligibility with employer contributions up to 9.5%.
Medical, dental, and vision plans.
Employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs.
Employee discounts and perks on brands, travel, and more.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center.
Career advancement pathways and a professional clinical advancement program.
Shared governance opportunities.
Public Service Loan Forgiveness eligibility, free student loan coaching, and assistance navigating the PSLF program.