Medical Assistant II, Ambulatory & Outpatient

Advocate Health•Kings Mountain, NC

3d•$23 - $34

About The Position

The Medical Assistant II provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The role supports ambulatory and outpatient care by completing rooming and visit tasks, assisting with provider-ordered procedures, performing laboratory duties and point-of-care testing, and administering medications and vaccines safely. The position also supports clinic operations through communication and teamwork, equipment and supply maintenance, patient messaging, scheduling, referrals, medication refills, insurance authorizations, and other assigned duties. The Medical Assistant II may help train and onboard teammates, serve as a role champion, or participate on a committee. The role requires providing care appropriate to the ages and developmental needs of patients served. This is a full-time position scheduled Monday through Thursday, 8 a.m.–5 p.m., and Friday, 7 a.m.–2 p.m. The employee must be willing to travel to other locations. The listed pay range is $22.90–$34.35 per hour.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying structured clinical military training, EMT training, or—where applicable—two years of verifiable full-time Medical Assistant experience within the last five years.
Two years of experience in a clinical practice setting as a Medical Assistant.
Current or timely obtained American Heart Association Basic Life Support (BLS) certification, according to the applicable division's requirements.
CMA or RMA certification or registration from a recognized national organization, according to the applicable division's requirements.
Successful completion of Atrium Health's competency assessment where required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to demonstrate knowledge of growth and development across the life span and provide care aligned with patients' age-specific needs.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member when available for patient lifts over 35 pounds or when a patient cannot assist.
Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
Willingness to travel to other locations.

Nice To Haves

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.
Professional practice advancement or additional market responsibilities, such as professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder, or other listed responsibilities, as applicable to the division.

Responsibilities

Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the specialty area.
Perform patient rooming and visit tasks, including taking vital signs; reconciling medications; reviewing medical history, health maintenance, and allergies; and completing screenings.
Assist providers with, or perform, procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
Perform point-of-care testing and CLIA-approved waived laboratory and practice-specific diagnostic tests in accordance with orders and CLIA standards.
Administer medications and vaccines safely according to the rights of medication administration.
Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment is working and areas are stocked.
May assist with training and onboarding teammates, serve as a role champion, or participate on a committee.
Provide care appropriate to patients' ages and developmental needs, assessing and interpreting information to identify age-specific care requirements.
Operate equipment necessary to perform the job and use protective clothing and equipment as needed.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Career development programs.
Premium pay, including shift and on-call pay, based on the teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.