The Medical Assistant II supports providers and staff across ambulatory clinics by coordinating patient care, scheduling appointments, carrying out physician orders for laboratory testing, entering information into the electronic medical record, and serving as a liaison between patients, coworkers, and providers. The role provides direct patient care in outpatient settings under the supervision of an RN or provider. Duties may include rooming patients; taking vital signs; obtaining medical histories; documenting care in the electronic medical record; administering vaccines, injections, and medications; performing phlebotomy and point-of-care testing; and reconciling medications. The Medical Assistant gathers requirements from internal and external customers and provides information by phone, electronic messaging, and in person. The role also initiates and follows through on prior authorizations and referrals, and processes sample medications, prescriptions, and refills as directed. Travel is required never or rarely. The clinic operates Monday through Friday, 8 a.m. to 6 p.m., and Saturday, 8 a.m. to 4 p.m. The position offers a consistent day-shift schedule and observed holidays off work. Franciscan Health describes itself as a nonprofit healthcare ministry serving Indiana and Illinois, with a team-based approach to care.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED