Medical Assistant II Ambulatory Services

Franciscan Alliance•Munster, IN

9d•Onsite

About The Position

The Medical Assistant II supports providers and staff across ambulatory clinics by coordinating patient care, scheduling appointments, carrying out physician orders for laboratory testing, documenting information in the electronic medical record, and serving as a liaison among patients, coworkers, and providers. The role provides direct patient care in outpatient settings under the supervision of a registered nurse or provider. Duties may include rooming patients; taking vital signs and comprehensive medical histories; documenting care in the electronic medical record; administering vaccines, injections, and medications; performing phlebotomy and point-of-care testing; and reconciling medications. The Medical Assistant also communicates with internal and external customers by phone, electronic messaging, and in person, and initiates and follows through on prior authorizations and referrals, as well as processing sample medications, prescriptions, and refills as directed. The listed clinic hours are Monday through Friday, 8 a.m. to 6 p.m., and Saturday, 8 a.m. to 4 p.m. The position offers a consistent day-shift schedule, observed holidays off, professional development opportunities, and an enhanced benefits package with pay structured to reward experience and expertise. Travel is never or rarely required.

Requirements

High school diploma or GED.
Completion of a Medical Assisting program, or five years of medical assistant experience in lieu of the program.
Basic Life Support (BLS) credential from the American Heart Association.
One of the listed medical assistant credentials: BAT (Indiana Department of Transportation); RMA (American Allied Health); CMA (AAMA); RMA (American Medical Technologists); RMA (American Registry of Medical Assistants); NRCMA (NAHP); NCMA (NCCT); or CCMA (NHA).

Responsibilities

Assist providers and staff in coordinating patient care across ambulatory clinics.
Schedule appointments and execute physician orders for laboratory testing.
Enter and document patient information and care in the electronic medical record.
Serve as a liaison between patients, coworkers, and providers.
Room patients and obtain vital signs and comprehensive medical histories.
Administer vaccines, injections, and medications under the supervision of an RN or provider.
Perform phlebotomy and point-of-care testing under the supervision of an RN or provider.
Reconcile medications under the supervision of an RN or provider.
Provide information to internal and external customers by phone, electronic messaging, and in person.
Initiate and follow through on prior authorizations and referrals.
Process sample medications, prescriptions, and refills as directed.