Meade Lexus of Lakeside - Delivery/Technology Specialist

MAP Automotive Group•Shelby Charter Township, MI

About The Position

Meade Lexus of Lakeside, part of MAP Automotive, is hiring a Delivery/Technology Specialist to help customers understand and use their Lexus vehicles. The role demonstrates vehicle features, technical and dynamic systems, and controls; presents Lexus products clearly; troubleshoots vehicle technology features; and assists with personalized vehicle deliveries. The specialist also maintains technology information and resources and records customer deliveries. Other related responsibilities may be assigned by the manager. MAP Automotive emphasizes customer service and value and describes every employee as critical to the dealership’s success. The company is an equal opportunity employer and prohibits discrimination and harassment on the basis of protected characteristics under applicable federal, state, and local laws.

Requirements

  • Self-motivated.
  • Able to work quickly and multitask.
  • Patient and able to teach customers.
  • Professional conduct and appearance.
  • Willing to submit to a drug screen and background check.
  • Must have a clean and valid driver's license.

Responsibilities

  • Demonstrate vehicle features, technical and dynamic systems, and controls.
  • Present Lexus products effectively to ensure customer understanding.
  • Resolve customer inquiries about vehicle technology issues.
  • Troubleshoot vehicle technology features.
  • Maintain and use technology information and resources to assist with explanations.
  • Assist customers with vehicle deliveries and personalize deliveries to their needs.
  • Maintain a log of all customer deliveries.
  • Perform other related responsibilities as assigned by the manager.

Benefits

  • Medical, dental, vision, and disability coverage.
  • 401(k) plan.
  • Paid time off and vacation.
  • Paid training.
  • Long-term job security.
  • Saturday lunches.
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