Delivery Lead

Structureit

About The Position

StructureIt is a growing software consultancy serving the capital markets, Commercial Real Estate and Credit Markets, with offices in the UK, South Africa, Mauritius, India and New Zealand. Its mission is to deliver high-quality, robust software that quickly solves customer pain points while keeping customers in control throughout engagements. The Delivery Lead owns successful delivery and day-to-day client relationships across one or more projects, ensuring quality outcomes, strong commercial performance and client trust. Reporting to the Portfolio Head, the role combines delivery expertise, commercial acumen, client relationship management and team leadership. It involves working with distributed software development teams in London, Johannesburg, Cape Town and New Zealand, as well as an international client base. The role spans end-to-end project delivery, client relationships, commercial performance and team leadership. The Delivery Lead directs and supports project resources while setting delivery context and constraints; the Technical Lead is responsible for how the technical work is done. The role also contributes to account growth, new opportunities and continuous improvement in delivery practices.

Requirements

Strong track record delivering complex software projects end to end and managing several concurrent accounts without material delivery risk.
Commercial acumen, including confidence owning a project P&L, tracking margin against baseline, reviewing SOWs and building estimates.
Ability to build trust with senior client stakeholders and act as a trusted advisor.
Previous experience line-managing people, giving direct and actionable feedback, and supporting team growth and well-being.
Willingness to understand clients’ industries, business objectives and StructureIt’s services.
Technical background and familiarity with software development methodologies, with a preference for agile methodologies.
Approachable, calm under pressure and authentic.
Familiarity with compliance standards such as SOC and ISO.

Responsibilities

Own end-to-end delivery across assigned engagements, including scope, quality, timelines and budgets, in accordance with StructureIt standards and client compliance requirements.
Act as the primary day-to-day client contact, resolve escalations promptly and report progress regularly.
Serve as the first escalation point for delivery issues, document and raise risks early, and keep the Portfolio Head informed.
Coordinate third-party implementation partners and suppliers, including partners such as Databricks.
Track project revenue, costs and margin against the approved baseline, flag variances promptly, and report delivery progress, client health and commercial performance to the Portfolio Head.
Review statements of work (SOWs), contribute to estimates and team composition for opportunities in the domain, and validate feasibility with the Engagement Lead.
Identify upsell and account expansion opportunities and work with the Portfolio Head on account strategy and engagement reviews.
Direct and support technical, project management and business analyst resources, setting delivery context and constraints.
Line-manage team members through regular one-to-ones, development and growth conversations, performance feedback and reviews, well-being check-ins, and feedback on each project team member.
Approve leave in BambooHR jointly with the Technical People Lead.
Apply delivery processes consistently and feed lessons learned back into the business line.

Benefits

Fully remote working or the option to work from the office, with daily lunch.
Flexible working hours.
High-spec Dell laptop.
Funding towards a keyboard of the employee’s choice, which the employee keeps.
Work-from-home financial assistance of up to R10,000 for office-related purchases, repayable over six months.
Insurance fully paid by the company on top of salary.
Discovery Classic Saver medical aid with Vitality and Stratum Gap Cover for the employee, their partner and up to three children.
Life cover through Simply at two times annual salary.
Occupational disability cover at one times annual salary.
Family funeral cover of R40,000.
Base salary at market rate or above, with the listed benefits provided on top.
A 13th cheque at annual review when performing, with a multiple of it for performance above expectation.
Salary increases tracked to published inflation for the employee’s country of work.
Referral bonus when an introduced candidate joins and passes probation.
Training budget for relevant courses and books, funded with lead approval.
Company-provided access to frontier AI tooling and time to learn it.
Employee-first culture that encourages work/life balance, gives everyone a voice regardless of title, and promotes psychological safety.
Annual company outings.
20 days of annual leave.
Three months of paid maternity leave after six months’ service, increasing to six months after eighteen months’ service.
Two days per year to attend conferences, plus paid leave for days spent presenting at a conference.
Ten days of paid parental leave for partners, fathers and adoptive parents.
Five days of study leave, three days of family responsibility leave, one moving day and one volunteer day each year.
After two years: a monthly company-paid benefit of the employee’s choice, such as a phone contract, Uber vouchers, retirement annuity contribution or petrol spend.
After three years: opportunity to apply for a bursary to study further in the employee’s field.
After five years: three additional annual leave days each year from then on.
After seven years: a company-paid weekend getaway for the employee and their partner or family, plus an additional Friday or Monday as paid leave.
After ten years: six weeks’ paid leave plus an additional month’s salary.
After fifteen years, and every five years thereafter: four weeks’ paid leave.