Delivery Lead - Technology - Credit Card

Bank of America • Addison, IL

2d • Onsite

About The Position

At Bank of America, the role supports the company’s purpose of helping make financial lives better and its commitment to Responsible Growth, an inclusive workplace, teammate well-being, and an in-office culture that supports collaboration, engagement, and career development.

This role plans and coordinates project and program deliverables that require engagement across multiple teams. It communicates work objectives, coordinates delivery, facilitates cross-team sync points, provides end-to-end visibility into deliverable health, and manages program risk and compliance with standards. Delivery is expected to meet client expectations for functionality, quality, timeline, and cost.

The Technical Project Manager leads the planning, execution, and delivery of complex, cross-functional technology initiatives supporting a large-scale Credit Card Platform. The work spans applications, business units, vendors, and regulatory requirements. The role coordinates strategic programs and critical technology initiatives, balancing scope, schedule, risk, quality, and business objectives.

The position partners with technology, product, operations, architecture, infrastructure, cybersecurity, and business stakeholders across interconnected workstreams. It manages competing priorities and dependencies, identifies and mitigates risks, and coordinates activities throughout the project lifecycle. Initiatives support customer growth, operational excellence, regulatory compliance, platform modernization, and business transformation. The successful candidate is comfortable managing ambiguity and delivering large-scale, mission-critical technology programs in the financial services industry.

Requirements

• Strong leadership skills and the ability to orchestrate and drive multiple project teams or workstreams to meet deadlines.
• 10+ years in the technology industry.
• 5 years of related project management experience.
• Ability to execute assertively with limited direction.
• Ability to identify and engage key stakeholders to facilitate progress and resolution.
• Strong time-management skills and ability to manage multiple unrelated events simultaneously.
• Ability to distill complex information from various sources into a strategic execution plan.
• Strong written and verbal communication skills, including communication with senior management.
• Ability to lead cross-functional teams spanning business, operations, and technology.
• Ability to work in a fast-paced environment and deliver under pressure.
• Proven knowledge and ability to leverage artificial intelligence to improve speed to market and delivery quality.
• Bachelor’s degree or equivalent work experience.
• Strong skills in collaboration, project management, result orientation, solution delivery, stakeholder management, analytical thinking, business acumen, financial management, influence, risk management, Agile practices, architecture data management, solution design, and technical strategy development.

Nice To Haves

• Credit card technology experience is strongly desired.
• Prior experience with portfolio conversions, deconversions, and platform modernization efforts.
• Working knowledge of Microsoft Suite, advanced Excel skills, and familiarity with CoPilot; MS Project experience is a plus.
• Experience working in an Agile development environment.
• Experience with JIRA.
• Intellectual curiosity, tenacity, and willingness to speak up and add value.

Responsibilities

• Lead and coordinate delivery routines, including kick-offs, status reviews, stakeholder meetings, change controls, and tollgates.
• Coordinate delivery and dependencies across multiple teams and workstreams.
• Facilitate communication and collaboration across organizations to support deliverable completion and timelines.
• Provide stakeholders and leadership with status updates on delivery, risks, issues, and schedules.
• Work with sponsors and stakeholders to align execution with deliverable requirements.
• Support resource planning for delivery and execution.
• Ensure adherence to Enterprise Change Management standards.
• Lead planning, execution, and delivery of complex, cross-functional technology initiatives for a large-scale Credit Card Platform.
• Balance scope, schedule, risk, quality, and business objectives across strategic programs and technology initiatives.
• Proactively identify and mitigate risks and coordinate activities throughout the project lifecycle.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior