Delivery Lead - Technology

Bank of America•Jersey City, NJ
•$78,200 - $157,800•Onsite

About The Position

The Delivery Lead supports the Portfolio Management Office (PMO) by providing end-to-end leadership, coordination, and delivery of strategic and initiative-based programs and projects across a technical organization. The role combines enterprise delivery leadership, portfolio governance, and lean portfolio management to help initiatives achieve business outcomes while meeting enterprise standards and delivery timelines and budgets. It partners with senior business and technology leaders, Product Managers, Product Owners, Risk, Compliance, and portfolio stakeholders to plan, execute, and monitor initiatives using Agile, Hybrid, and Waterfall methodologies. The Delivery Lead oversees portfolio planning, delivery coordination, dependencies, performance reporting, project execution, financials, resources, vendors, risk, compliance, and change management. The position supports Agile planning and delivery practices, including PI Planning, Scrum and Kanban ceremonies, backlog refinement, and tracking deliverables from stories and features through portfolio objectives. The role is based in an office-based attendance model, with listed locations in Jersey City, New Jersey, and Richmond, Virginia.

Requirements

  • Typically 7 or more years of experience in program, project, or delivery management within a technical organization.
  • Experience and understanding of Cloud Service Providers and application migrations to public cloud.
  • Experience leading work in matrixed and/or global environments.
  • Proven track record delivering large-scale or enterprise initiatives.
  • Program and project management experience across multiple initiatives and delivery stages.
  • Knowledge of Agile methodologies, including Scrum, Kanban, and SAFe or scaled Agile concepts.
  • Experience with Hybrid delivery models combining Agile and Waterfall.
  • Portfolio, program, and project financial management skills.
  • Experience with risk, audit, and compliance delivery, including SIAIs, MRAs, and RIAIs.
  • Familiarity with Jira, Confluence, Wiki, SharePoint, MS Project, Visio, Excel, and PowerPoint.
  • Dashboarding and executive-level delivery reporting skills.
  • Broad technical background supporting infrastructure, networking, public cloud, and AI technologies.
  • Knowledge of niche technologies such as Automation, Terraform, network, hosting, and mainframe.
  • Understanding of financial services and/or regulated environments.
  • Ability to manage and deliver complex technical solutions across multiple teams.
  • Strong business acumen and ability to connect delivery execution to measurable business outcomes.
  • Ability to influence, communicate, and partner with senior leaders and cross-functional stakeholders.
  • Strong problem-solving and critical-thinking skills.
  • Teamwork, excellent verbal and written communication, and executive-level communication skills.
  • Ability to manage ambiguity and drive results in complex, matrixed environments.
  • Customer-focused mindset and accountability for delivery outcomes.

Nice To Haves

  • Bachelor’s degree, equivalent experience, or specialized training.
  • PMP certification.
  • Certified Scrum Master certification.
  • SAFe or other Agile certifications.
  • Release Train Engineer (RTE) certification.
  • Project Manager or Product Owner certifications.

Responsibilities

  • Partner with senior leaders, executive sponsors, and portfolio stakeholders to define target business outcomes, success metrics, and delivery priorities.
  • Support portfolio-level planning, delivery coordination, and dependency management across programs, projects, and workstreams.
  • Report portfolio health, delivery status, risks, dependencies, financials, and outcomes to senior management.
  • Align business units, technology teams, vendors, and enterprise partners to achieve strategic outcomes.
  • Track and review portfolio and program performance against success metrics.
  • Lead end-to-end planning, execution, integration, and delivery of programs and projects of varying complexity.
  • Define and manage scope, schedules, milestones, budgets, financials, and resourcing.
  • Translate strategic objectives into delivery plans, roadmaps, and action plans.
  • Identify, manage, and resolve risks, issues, dependencies, and impediments.
  • Develop and maintain documentation, business cases, plans, presentations, status reports, and executive summaries.
  • Ensure delivery aligns with enterprise change, risk, audit, and compliance requirements.
  • Apply Agile, Scrum, Kanban, and Hybrid delivery approaches as appropriate.
  • Work with sponsors, technology executives, Product Managers, Product Owners, Release Train Engineers, and Scrum Masters to support PI Planning, Scrum and Kanban ceremonies, backlog refinement, and delivery tracking.
  • Track and roll up deliverables, epics, features, stories, and initiatives to portfolio-level objectives using Agile tools.
  • Provide initiative-based delivery reporting through dashboards, plans, and executive-ready materials.
  • Manage program and project financials, forecasts, budgets, and expense tracking.
  • Coordinate resource planning and capacity across internal teams and external partners.
  • Oversee vendor, supplier, consultant, and contractor delivery performance and ensure timely engagement and fulfillment of contractual and delivery expectations.
  • Ensure initiatives comply with Enterprise Change Management policies, standards, and controls.
  • Support audit and risk initiatives, including SIAIs, MRAs, RIAIs, and other regulatory requirements.
  • Obtain, manage, and validate change evidence from technology owners and stakeholders.
  • Partner with Risk and Compliance teams to mitigate delivery, operational, and technical risks.
  • Contribute to continuous improvement of portfolio, program, and change management processes.

Benefits

  • Industry-leading benefits
  • Paid time off
  • Resources and support for employees
  • Eligibility to participate in the annual discretionary incentive plan
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