Delivery Lead - Technology

Bank of America•Charlotte, NC

10h•Onsite

About The Position

The Delivery Lead supports the Portfolio Management Office (PMO) by providing end-to-end leadership, coordination, and delivery of strategic and initiative-based programs and projects across a technical organization. The role combines enterprise delivery leadership, portfolio governance, and lean portfolio management to help initiatives achieve business outcomes, comply with enterprise standards, and meet schedule and budget objectives. It partners with senior business and technology leaders, Product Managers, Product Owners, Risk, Compliance, and portfolio stakeholders to plan, execute, and monitor initiatives using Agile, Hybrid, and Waterfall methodologies. The role oversees portfolio planning, delivery coordination, dependencies, performance reporting, and alignment across business units, technology teams, vendors, and enterprise partners. It leads program and project planning and execution, manages scope, schedules, budgets, financials, resources, risks, issues, and documentation, and applies appropriate Agile or hybrid practices. It also supports financial and vendor management, regulatory and audit requirements, change controls, and continuous process improvement. The position is based at one of the listed Bank of America locations in Jersey City, New Jersey, or Richmond, Virginia. The company describes an in-office culture with role-specific flexibility. The role is first shift, 40 hours per week, and pays $78,200–$157,800 annualized, with offers based on experience, education, and skill set. It is eligible for an annual discretionary incentive plan and company benefits, including paid time off.

Requirements

Typically 7+ years of experience in program, project, or delivery management within a technical organization.
Experience and understanding of Cloud Service Providers and application migrations to public cloud.
Experience leading work in matrixed and/or global environments.
Proven track record delivering large-scale or enterprise initiatives.
Program and project management across multiple initiatives and delivery stages.
Knowledge of Agile methodologies, including Scrum, Kanban, and SAFe or scaled Agile concepts, and Hybrid Agile/Waterfall delivery models.
Portfolio, program, and project financial management skills.
Experience with risk, audit, and compliance delivery, including SIAIs, MRAs, and RIAIs.
Familiarity with Jira, Confluence, Wiki, SharePoint, MS Project, Visio, Excel, and PowerPoint.
Broad technical background supporting infrastructure, networking, public cloud, and AI technologies.
Ability to manage and deliver complex technical solutions across multiple teams.
Understanding of financial services and/or regulated environments.
Strong business acumen and ability to connect delivery execution to measurable business outcomes.
Ability to influence, communicate, and partner with senior leaders and cross-functional stakeholders.
Strong problem-solving and critical-thinking skills.
Excellent verbal, written, and executive-level communication skills.
Ability to manage ambiguity and drive results in complex, matrixed environments.
Teamwork, customer focus, and accountability for delivery outcomes.

Nice To Haves

Bachelor’s degree, equivalent experience, or specialized training.
PMP certification.
Certified Scrum Master certification.
SAFe or other Agile certifications.
Release Train Engineer (RTE) certification.
Project Manager or Product Owner certifications.

Responsibilities

Partner with senior leaders, executive sponsors, and portfolio stakeholders to define business outcomes, success metrics, and delivery priorities.
Support portfolio-level planning, delivery coordination, and dependency management across programs, projects, and workstreams.
Report portfolio health, delivery status, risks, dependencies, financials, and outcomes to senior management.
Align business units, technology teams, vendors, and enterprise partners to achieve strategic outcomes.
Track and review portfolio and program performance against success metrics.
Lead end-to-end planning, execution, integration, and delivery of programs and projects of varying complexity.
Define and manage scope, schedules, milestones, budgets, financials, and resourcing.
Translate strategic objectives into delivery plans, roadmaps, and action plans.
Identify, manage, and resolve risks, issues, dependencies, and impediments.
Develop and maintain documentation, business cases, plans, presentations, status reports, and executive summaries.
Ensure delivery aligns with enterprise change, risk, audit, and compliance requirements.
Apply Agile, Scrum, Kanban, and Hybrid delivery methods as appropriate.
Work with business sponsors, technology executives, Product Managers, Product Owners, Release Train Engineers, and Scrum Masters to support PI planning, Scrum and Kanban ceremonies, and backlog refinement and tracking.
Track and roll up delivery of deliverables, epics, features, stories, and initiatives against portfolio objectives using Agile tools.
Provide initiative-based delivery reporting through dashboards, plans, and executive-ready materials.
Manage program and project financials, forecasts, budgets, and expense tracking.
Coordinate resource planning and capacity across internal teams and external partners.
Oversee vendor, supplier, consultant, and contractor delivery performance and ensure timely engagement and fulfillment of contractual and delivery expectations.
Ensure initiatives comply with Enterprise Change Management policies, standards, and controls.
Support audit and risk initiatives, including SIAIs, MRAs, RIAIs, and other regulatory requirements.
Obtain, manage, and validate change evidence from technology owners and stakeholders.
Partner with Risk and Compliance teams to mitigate delivery, operational, and technical risks.
Contribute to continuous improvement of portfolio, program, and change management processes.