Delivery Expert Domino's (6321)- Augusta KS

Domino's Franchise•Augusta, KS

About The Position

The Delivery Expert checks products for accuracy against quality standards and delivers them to customers safely, courteously, and on time while working as part of a team. The role also supports restaurant operations by performing other workstation duties, complying with Domino’s uniform, appearance, and operating standards, and following applicable federal, state, and local laws and ordinances. Responsibilities include preparing a vehicle before delivery, learning the delivery area, checking orders, following delivery procedures, providing positive and professional customer service in person and by phone, delivering flyers and door hangers, and delivering pizza to customers’ homes. The position also involves processing telephone orders, handling confidential customer information responsibly, executing credit transactions and bank deposits as needed, assisting other workstations, completing closing duties and cleaning, stocking ingredients, taking inventory, and completing related paperwork. Team members may also prepare products and ingredients, take orders, operate and clean equipment, and perform other assigned duties. The work combines in-store tasks and driving deliveries in a designated area. It requires navigation and customer interaction at homes, safe vehicle operation, and the ability to perform physical tasks including standing, walking, lifting and carrying supplies, reaching, bending, and occasionally climbing stairs or a ladder. Work conditions may include adverse weather, changing temperatures, food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must have a driver’s license valid under the laws of the state where employed, an acceptable motor vehicle record, proof of insurance, and a satisfactory vehicle.
  • Must be able to safely operate a motor vehicle.
  • Must be able to read a map and locate addresses within the designated delivery area.
  • Must be able to work scheduled or unscheduled shifts, including nights, weekends, and emergencies.
  • Must be cross-trained and able to perform other restaurant workstation duties as needed.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, written, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to handle confidential customer information responsibly.
  • Ability to perform the described physical duties, including standing, walking, lifting and carrying supplies, reaching, bending, and navigating stairs or ladders as needed.

Nice To Haves

  • Bilingual skills in certain markets.

Responsibilities

  • Check products and orders for accuracy and compliance with quality standards.
  • Prepare the vehicle before deliveries, learn the delivery area, follow delivery procedures, and safely deliver pizza and other products to customers’ homes.
  • Provide positive, professional customer service in person and by phone, including safely interacting with customers at their homes.
  • Deliver flyers and door hangers.
  • Receive and process telephone orders.
  • Handle sensitive and confidential customer information responsibly.
  • Execute credit transactions and make bank deposits as necessary.
  • Work as part of a team by arriving on time, supporting other workstations, and completing closing duties, including cleaning.
  • Operate equipment and clean equipment and the facility daily.
  • Perform other workstation duties, including making quality products, preparing ingredients and products, and taking orders.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler; take inventory and complete associated paperwork.
  • Safely operate a motor vehicle and navigate the designated delivery area, including adverse terrain and multi-story buildings.
  • Follow Domino’s uniform, appearance, and operating standards and applicable laws and ordinances.
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