Delivery Driver Mark's Pizzeria Brockport

Mark's Pizzeria/ Sycamore Golf Club•Brockport, NY

About The Position

The Delivery Driver transports customer orders from the store to customers safely, accurately, and on time, using a personal vehicle. The driver represents Mark’s Pizzeria at customers’ homes and businesses, is accountable for funds issued and collected, and performs food preparation, dishwashing, and cleaning duties in the store between deliveries. The position reports to the General Manager. The role requires a reliable, registered, and properly maintained personal vehicle, a valid driver’s license and acceptable driving record, and current automobile liability insurance meeting applicable New York State and company requirements. Drivers must be able to navigate assigned delivery areas, follow route slips and directions, handle cash accurately, and interact with people sensitively, tactfully, and honestly. The job involves working in a kitchen around employees and appliances, with exposure to water, cleaning and sanitizing chemicals, and hot surfaces. Drivers also operate a vehicle outdoors in varying weather, traffic, and road conditions. Physical requirements include lifting or carrying up to 50 pounds; frequent walking, standing, sitting, and entering and exiting a vehicle; and climbing stairs and walking on uneven surfaces. The role also requires adequate vision and hearing to drive safely, communication in English, sound judgment, and the ability to manage multiple tasks and orders. Employment is at-will. Mark’s Pizzeria states that it is an equal opportunity employer and will not discriminate on the basis of the protected characteristics and statuses listed in the posting.

Requirements

  • Must be at least 18 years old.
  • Valid driver’s license in good standing and motor vehicle record acceptable to the Company and its insurance carrier, maintained throughout employment.
  • Reliable, registered, and properly maintained personal vehicle available for all scheduled shifts.
  • Current automobile liability insurance meeting or exceeding New York State and Company minimum coverage requirements; proof is required before hire and upon each renewal.
  • Ability to navigate assigned delivery areas independently and read and follow route slips and directions.
  • Ability to handle cash accurately and maintain accountability for an assigned bank.
  • Ability to deal with people sensitively, tactfully, and honestly.
  • Strong organizational skills, attention to detail, flexibility, and ability to establish priorities.
  • Ability to establish effective working relationships with employees and external contacts.
  • Ability to push, pull, lift, or carry objects up to 50 pounds; frequently walk, stand, sit, and enter and exit a vehicle for prolonged periods; climb stairs; and walk on uneven surfaces.
  • Ability to read fine print and visually distinguish information on computer screens, route slips, and street addresses, including color discrimination.
  • Adequate vision and hearing to operate a motor vehicle safely, including at night; ability to distinguish normal sounds with background noise.
  • Ability to speak clearly and understand others using the English language.
  • Ability to exercise sound judgment while driving, remember multiple orders and assignments over extended periods despite interruptions, and continue work started by another person.
  • Ability to operate a motor vehicle, POS system, telephone, commercial dishwashing equipment, and commercial kitchen appliances.
  • Ability to calculate figures, make change accurately, and apply basic mathematical concepts.
  • Ability to read and interpret safety rules, route slips and directions, operating and maintenance instructions, and procedure manuals.

Responsibilities

  • Transport customer orders to delivery addresses safely and on time while following traffic laws and company driving policies.
  • Check each order against the route slip before leaving the store to confirm that food, beverages, and materials are present and properly packaged.
  • Report for each shift with a fueled and insured vehicle displaying the Company vehicle sign.
  • Locate delivery addresses and contact the customer or store if an address cannot be found.
  • Represent Mark’s Pizzeria courteously and professionally at each delivery.
  • Collect payment at delivery, provide exact change, and obtain signed receipts for credit card transactions.
  • Receive, verify, and account for an assigned cash bank, reconciling it with the Manager on duty at the end of each shift.
  • Return directly to the store after each delivery and record deliveries in the point of sale system.
  • Refer pricing disputes and customer complaints to the Manager on duty.
  • Perform assigned food preparation between deliveries, including portioning, stocking and rotating product, and preparing items for the makeline.
  • Wash, sanitize, and return dishes, pans, utensils, and delivery bags to service; keep the dish area clean and orderly.
  • Complete assigned kitchen, dish area, and customer service area cleaning, including nightly and weekly assignments.
  • Assist with customer service and in-store order preparation as directed by the Manager on duty.
  • Immediately report accidents, moving violations, vehicle failures, or changes in driver’s license or insurance status to the General Manager.
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