Delivery District Leader

PepsiCo•Hayward, CA
•$73,600 - $123,150

About The Position

The Delivery District Leader (DDL) leads a team of frontline employees responsible for delivering orders to key customers in a fast-paced direct store delivery environment. The role manages 10–20 delivery drivers and works closely with sales representatives and warehouse operations to meet customer needs, maintain delivery productivity, and ensure a high level of customer service. The DDL coaches and develops drivers, monitors delivery performance, and ensures compliance with Department of Transportation and company safety standards.

Requirements

  • Demonstrate strong oral, written, and interpersonal skills.
  • Possess strong organizational and prioritizing skills.
  • Have a highly developed sense of urgency.
  • Demonstrate results in improving business performance through leadership.
  • Be willing and able to lift up to 40 lbs. periodically.
  • Be limited to persons with indefinite right to work in the United States.
  • Have a valid driver's license.

Nice To Haves

  • A minimum of 2 years managing frontline employees.
  • Bachelor’s degree and/or equivalent work experience.
  • Class A CDL certification.
  • A safe driving record.

Responsibilities

  • Manage a group of 10–20 delivery drivers.
  • Respond to field customer calls about deliveries and ensure 100% customer service.
  • Ensure store delivery time windows are met daily.
  • Work proactively with sales representatives and warehouse operations to understand customer and sales-force needs.
  • Coach, lead, and develop drivers to support the sales organization and improve daily productivity, including conducting gate-to-gate route rides at least twice a week.
  • Maintain process improvements to further enhance delivery productivity.
  • Ensure compliance with Department of Transportation and PBC safety standards.
  • Conduct team meetings and safety training to enforce preventive measures.

Benefits

  • Performance-based bonus with an eligibility target payout of 10% of annual salary, paid quarterly.
  • Paid time off, subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
  • Medical, dental, vision, and disability coverage.
  • Health and dependent care reimbursement accounts.
  • Employee Assistance Program (EAP).
  • Accident, group legal, and life insurance.
  • Defined Contribution Retirement Plan.
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