Delivery District Leader

PepsiCo • Ayer, MA

3d • $73,600 - $123,150

About The Position

The Delivery District Leader leads a team of frontline employees responsible for delivering orders to key customers in a fast-paced direct store delivery environment. The role manages a group of bulk delivery drivers and works with sales representatives and warehouse operations to meet customer and sales-force needs. The leader ensures delivery windows are met, responds to customer calls about deliveries, and supports service quality, productivity, safety, and compliance through coaching, route rides, team meetings, and training.

Requirements

• A minimum of 2 years managing frontline employees.
• A bachelor's degree and/or equivalent work experience.
• Ability to work a flexible schedule, including early mornings (4 a.m. start), evenings, and/or weekends; the work week is Tuesday through Saturday.
• Must be willing and able to lift up to 40 lbs. periodically.
• Must have a valid driver's license.
• Must be limited to persons with indefinite right to work in the United States.
• Demonstrate strong oral, written, and interpersonal skills.
• Possess very strong organizational and prioritizing skills.
• Have a highly developed sense of urgency.
• Demonstrated results in improving business performance through leadership.

Nice To Haves

• Safe driving record strongly preferred.
• CDL Class A license preferred.

Responsibilities

• Manage a group of bulk delivery drivers.
• Answer field customer calls regarding deliveries and ensure 100% customer service.
• Ensure store delivery time windows are met daily.
• Work proactively with sales representatives and warehouse operations to understand customer and sales-force needs.
• Coach, lead, and develop drivers to support the sales organization and improve daily productivity through regular route rides three times per week.
• Maintain process improvement to further enhance delivery productivity.
• Ensure compliance with Department of Transportation and PBNA safety standards.
• Conduct team meetings and safety training to ensure preventive measures are enforced.

Benefits

• Performance-based bonus with an eligibility target payout of 10% of annual salary, paid quarterly.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement leave.
• Medical, dental, and vision coverage.
• Disability coverage.
• Health and dependent care reimbursement accounts.
• Employee Assistance Program (EAP).
• Accident, group legal, and life insurance.
• Defined Contribution Retirement Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager