Delivery Coordinator

Floor & Decor•Roswell, GA

6d•$15•Onsite

About The Position

The Delivery Coordinator is responsible for store deliveries and must be knowledgeable about shipping and receiving. The role schedules and processes home deliveries, LTL shipments, and FedEx shipments; prepares shipping documentation; stages outbound orders; and tracks incoming and outgoing shipments in the applicable systems. The coordinator communicates shipment issues and pending transfers to warehouse leadership and other relevant associates, and helps ensure shipment records are accurate and complete. The position works in a warehouse environment where moving vehicles are present and noise is typically moderate. Potential travel to other stores may be needed for support. Flexible hours are offered to fit around the associate’s schedule and delivery schedules, and on-the-job training is provided. The role offers opportunities for advancement and emphasizes teamwork and an inclusive culture.

Requirements

Knowledge of basic math skills.
Ability to handle multiple tasks and work well under pressure.
Ability to operate a forklift.
Basic knowledge of shipping and receiving product.
Entrepreneurial and hard-working approach.
Honesty and accountability.
Excellent communication and listening skills.
Ability to show empathy toward customer concerns and resolve them efficiently.
Strong organizational skills.
Ability to lift 25 pounds or more consistently.
Ability to sit, squat, or stand for long periods.

Responsibilities

Schedule home deliveries, LTL shipments, and FedEx shipments; prepare required documents and enter shipment information into the Storage Buy System.
Ensure home delivery, LTL, and FedEx orders are released from the store to the proper carrier.
Print and work the EComm Shipping Report from MMS; ensure all RBs are scheduled and have the correct BOL labels on pallets.
Stage outbound home delivery, FedEx, and LTL shipments in the outbound bay, including wrapping, boxing, and strapping items and attaching the proper BOL or shipping labels.
Detail-receive inbound PO shipments, including Schluter, Rubi, and other shipments.
Work remaining orders under the Shipping Info Required and Shipping tabs in the Storage Buy system to ensure prior-day shipments are set up and completed.
Validate that shipments delivered the previous day are completed in the Storage Buy system.
Pick, receive, locate, and contact customers for inbound R&L shipments.
Validate that outgoing ISTs have shipped in MMS and/or the IST Shipping Application; once delivered, ensure the transfer is received and communicate with the destination store.
Communicate pending ISTs waiting to be pulled to the Warehouse Supervisor.
Communicate delivery issues to the warehouse supervisor and command center associate so they can take appropriate action.
Audit shipping orders that have not been completed by the Storage Buy Auditor.

Benefits

401(k) options for eligible full-time associates; the benefits section also describes a 401(k) with company match.
Bonus opportunities.
Employee Stock Purchase Plan.
Referral Bonus Program.
Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
Paid vacation and sick time for eligible associates.
Paid holidays plus a personal holiday.
Paid Volunteer Time Off starting on Day 1.
Flexible hours.
On-the-job training.
Career advancement opportunities.