Delivery Coordinator

HARADEN MOTORCAR CORPORATION DBA MOHAWK HONDA • Ballston Spa, NY

5d • $0 - $16

About The Position

The Delivery Coordinator ensures a smooth and professional vehicle delivery experience for customers. The role serves as a communication link between the sales team, service department, and customers, coordinating vehicle preparation, documentation, and delivery. The ideal candidate is organized, detail-oriented, and customer-focused, with strong communication, time-management, and problem-solving skills.

Requirements

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Basic computer proficiency, including MS Office and web-based software.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Professional appearance and customer-focused attitude.
• Ability to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Experience in coordination, logistics, or delivery management.
• Automotive dealership experience.
• Experience working in a team-oriented environment.
• Familiarity with logistics or delivery management software.

Responsibilities

• Coordinate and manage vehicle deliveries from preparation through final customer handoff.
• Review vehicle features and functions with customers during delivery.
• Provide customers with manufacturer-required vehicle information and documentation.
• Assist the sales team with vehicle preparation and completion of the sales process.
• Ensure vehicles are fueled, cleaned, and properly prepared before delivery.
• Verify vehicle condition, accessories, and the accuracy of invoice and addendum documentation.
• Ensure required stickers, buyer’s guides, and vehicle information are properly displayed.
• Maintain vehicle presentation standards for inventory on the lot.
• Communicate with internal departments to ensure timely delivery preparation.
• Follow up with customers after delivery to assess satisfaction and encourage repeat and referral business.
• Address customer questions or concerns promptly and professionally.
• Track and document delivery activities and customer interactions using internal systems.
• Report delivery activities, performance, and operational needs to the Sales Manager.
• Perform additional duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee assistance program (EAP)
• 401(k)
• Paid time off
• Supportive, fast-paced work environment
• Opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED