Delivery Coordinator

HARADEN MOTORCAR CORPORATION DBA MOHAWK HONDA•Village of Scotia, NY

2d•$16 - $18•Onsite

About The Position

The Delivery Coordinator plays an important role in ensuring a smooth and professional vehicle delivery experience for our customers. This position serves as a key communication link between the sales team, service department, and customers to ensure vehicles are prepared, documented, and delivered efficiently. The ideal candidate is organized, detail-oriented, and customer-focused. Strong communication, time management, and problem-solving skills are essential for coordinating deliveries and maintaining a positive customer experience.

Requirements

High school diploma or equivalent
Valid driver’s license with a clean driving record
Strong verbal and written communication skills
Excellent organizational and time management abilities
Basic computer proficiency, including MS Office and web-based software
Ability to manage multiple tasks and priorities in a fast-paced environment
Professional appearance and customer-focused attitude
Ability to work a flexible schedule, including evenings and weekends

Nice To Haves

Experience in coordination, logistics, or delivery management
Automotive dealership experience
Experience working in a team-oriented environment
Familiarity with logistics or delivery management software

Responsibilities

Coordinate and manage the vehicle delivery process from preparation through final customer handoff
Review vehicle features and functions with customers during delivery
Provide customers with all manufacturer-required vehicle information and documentation
Assist the sales team in preparing vehicles for delivery and completing the sales process
Ensure vehicles are fueled, cleaned, and properly prepared prior to delivery
Verify vehicles for condition, accessories, and accuracy of invoice/addendum documentation
Ensure required stickers, buyer’s guides, and vehicle information are properly displayed
Maintain vehicle presentation standards for inventory on the lot
Communicate with internal departments to ensure timely delivery preparation
Follow up with customers after delivery to ensure satisfaction and encourage repeat and referral business
Address customer questions or concerns promptly and professionally
Track and document delivery activities and customer interactions using internal systems
Report to the Sales Manager regarding delivery activities, performance, and operational needs
Perform additional duties as assigned