Delicatessen Clerk

Hy-Vee, Inc.•Janesville, WI

About The Position

As a Delicatessen Clerk at Hy-Vee, you handle food safely, keep the work area clean and neat, operate department registers and process payments where applicable, and provide courteous, friendly, and efficient service to customers and team members. The role supports a positive company image and a pleasant shopping experience. It requires following sanitation, hygiene, dress, company, and store guidelines and working in a fast-paced environment. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Able to understand and follow verbal or demonstrated instructions; write identifying information; and request supplies orally or in writing.
Able to perform arithmetic calculations involving fractions, decimals, and percentages.
Education: less than high school or equivalent experience.
Six months or less of similar or related work experience.
Able to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see clearly at distances greater than 20 inches and less than 20 feet, with or without correction, and to meet color vision, depth perception, and field-of-vision requirements.
Able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and assist with locating or reaching products, handling heavy items, and sharing customer suggestions or requests.
Answer the telephone promptly and assist callers, including taking customer orders.
Take customer orders at the delicatessen counter and review orders for the day.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Follow sanitation procedures; keep the work area clean and neat; and check food freshness and appearance.
Ensure adequate food is ready and available, anticipate daily product needs, and develop or follow a production list.
Prepare, finish, and replenish products as needed.
Check in and put away products and, when applicable, review invoices.
Operate department registers, receive payments, and make change where applicable.
Remove trash in a timely manner.
Follow department and company requirements for personal hygiene, dress, policies, and store guidelines.
Report to work as scheduled and on time.
Wash dishes as necessary.
Order products and supplies as necessary.
Deliver orders as needed.
Price products for customers as necessary.
Assist in other store areas and perform other related duties and special projects as required.