Delicatessen Clerk

Hy-Vee•Muscatine, IA

10d

About The Position

The Delicatessen Clerk handles food safely and keeps the work area clean and neat. The role may operate department registers, accept payments, and make change. The clerk provides courteous, friendly, and efficient service to customers and team members, helping maintain a positive company image. The position works with coworkers to support customer satisfaction and a pleasant work environment.

Requirements

Less than high school education or equivalent experience.
Six months or less of similar or related work experience.
Ability to understand and follow verbal or demonstrated instructions.
Ability to write identifying information and request supplies orally or in writing.
Ability to solve arithmetic calculations involving fractions, decimals, and percentages.
Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual abilities include distance clarity at more than 20 inches and less than 20 feet, with or without correction, color vision, depth perception, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is a condition of employment.

Responsibilities

Provide prompt, efficient, friendly customer service with care, concern, and patience.
Greet customers, learn and use their names when possible, and assist them with finding or reaching products, carrying heavy items, and sharing suggestions or requests.
Answer telephone calls promptly and provide helpful service, including taking customer orders.
Take customer orders at the delicatessen counter and review the day’s orders.
Work as part of a team to support customer satisfaction and a pleasant work environment.
Follow sanitation procedures and keep the work area clean and neat.
Review food freshness and appearance, ensure an adequate supply is ready, and develop or follow a production list.
Anticipate daily product needs and prepare, finish, and replenish products as necessary.
Receive and put away products and, when applicable, review invoices.
Operate department registers, accept payments, and make change where applicable.
Remove trash in a timely manner.
Follow department and company requirements for personal hygiene, dress, and other policies.
Report to work as scheduled and on time.
Wash dishes, order products and supplies, deliver orders, and price products as necessary.
Assist in other store areas and perform other job-related duties and special projects as required.