Delicatessen Clerk

Hy-Vee•Ankeny, IA

About The Position

The Delicatessen Clerk handles food safely, keeps the work area clean and neat, operates department registers and processes payments where applicable, and provides courteous, friendly, and efficient service to customers and team members. The role supports daily deli operations, including taking customer orders, checking food freshness and supply, preparing and replenishing products, and working with coworkers to maintain customer satisfaction and a pleasant work environment. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Understand and follow verbal or demonstrated instructions.
Write identifying information and request supplies orally or in writing.
Perform arithmetic calculations involving fractions, decimals, and percentages.
Less than high school education or equivalent experience.
Six months or less of similar or related work experience.
Able to perform medium work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual abilities include distance vision beyond 20 inches and under 20 feet, with or without correction, color vision, depth perception, and field of vision.
Able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Able to work in an environment exposed daily to dust, noise, equipment movement hazards, and electrical shock, with occasional exposure to temperature extremes and cleaning chemicals or solvents.
Complete a pre-employment drug screen successfully.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and assist with finding or reaching products, handling heavy items, and sharing customer requests or suggestions.
Answer calls promptly and help callers, including taking customer orders.
Take customer orders at the delicatessen counter and review the day's orders.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Follow sanitation procedures and keep the work area clean and neat.
Review food freshness and appearance; ensure adequate food supplies are ready and available.
Develop or follow production lists, anticipate daily product needs, and prepare, finish, and replenish products as needed.
Check in and put away products and, when needed, review invoices.
Operate department registers, receive payments, and make change where applicable.
Remove trash promptly.
Follow department and company requirements for personal hygiene, dress, and other policies and store guidelines.
Report to work as scheduled and on time.
Wash dishes as necessary.
Order products and supplies as necessary.
Deliver orders as needed.
Price products for customers as necessary.
Assist in other store areas and perform other job-related duties and special projects as required.