Delicatessen Clerk

Hy-Vee, Inc.•Dubuque, IA

About The Position

The Delicatessen Clerk handles food safely and maintains a clean, neat work area. The role may involve operating department registers and processing payments. The clerk provides courteous, friendly, and efficient service to customers and team members, helping support a positive company image. This is a fast-paced position with daily customer and public contact, including occasional contact with government or regulatory agencies during inspections. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Able to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Able to perform arithmetic calculations involving fractions, decimals, and percentages.
Education: less than high school or equivalent experience.
Six months or less of similar or related work experience.
Able to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual abilities include distance vision between 20 inches and 20 feet, with or without correction, color vision, depth perception, and field of vision.
Able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.

Responsibilities

Provide prompt, efficient, friendly customer service and treat customers with care and patience.
Greet customers, learn and use their names when possible, and help them find or reach products, handle heavy items, and share suggestions or requests.
Answer calls promptly and assist callers, including taking customer orders.
Take orders at the delicatessen counter and review the day's orders.
Work cooperatively with colleagues to support customer satisfaction and a pleasant work environment.
Follow sanitation procedures and keep the work area clean and neat.
Check food freshness and appearance, maintain adequate product supplies, anticipate daily product needs, and prepare, finish, and replenish products.
Check in and put away products and, when applicable, review invoices.
Operate department registers and receive payments and make change where applicable.
Remove trash promptly and follow department and company requirements for hygiene, dress, and other policies.
Report to work as scheduled and on time.
Wash dishes, order products and supplies, deliver orders, and price products as needed.
Assist in other store areas and perform other job-related duties and special projects as required.