Delicatessen Clerk

Hy-Vee, Inc.•Osage Beach, MO

10d

About The Position

The Delicatessen Clerk handles food safely and keeps the work area clean and neat. The role may operate department registers, accept payments, and make change. The clerk supports a positive company image by providing courteous, friendly, and efficient service to customers and team members. The position works with coworkers to maintain customer satisfaction and a pleasant work environment, follows sanitation and company guidelines, and reports to work as scheduled and on time.

Requirements

Be able to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Be able to perform arithmetic calculations involving fractions, decimals, and percentages.
Be able to perform medium physical work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Meet visual requirements for distance clarity, color vision, depth perception, and field of vision, with or without correction.
Be able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Complete a pre-employment drug screen successfully; employment is contingent upon successful completion.

Responsibilities

Provide prompt, efficient, and friendly customer service, showing care, concern, and patience in customer interactions.
Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, and share suggestions or requests.
Answer telephone calls promptly and help callers, including taking customer orders.
Take customer orders at the delicatessen counter.
Work with coworkers to ensure customer satisfaction and a pleasant work environment.
Review the day's orders.
Follow proper sanitation procedures and keep the work area clean and neat.
Review food for freshness and appearance.
Ensure adequate food supply is ready and available; develop or follow a production list and anticipate daily product needs.
Prepare, finish, and replenish products as necessary.
Check in and put away products and, when applicable, review invoices.
Operate department registers, accept payments, and make change where applicable.
Remove trash promptly.
Follow department and company standards for personal hygiene, dress, policies, and store guidelines.
Wash dishes as necessary.
Order products and supplies as necessary.
Deliver orders as needed.
Price products for customers as necessary.
Assist in other store areas and perform other job-related duties and special projects as required.